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Your First Consultation

Your questions answered

 

Danielle playing with client's wig

The Process

We want to make sure that the wig, topper or hairpiece you take home is right for you in every way. Your hair is an investment. For that reason, we don’t want to rush the process! We want to make sure you’re happy and confident with your new hair.

We recommend breaking the process up into 3 appointments:

  1. Initial Consultation: At your initial 1-hour appointment we’ll discuss potential hair options, your individual needs, pricing and try some alternative hair on! There is a $100 consult fee which is fully redeemable on any alternative hair purchased within 4 weeks of the consult.
     
  2. Wig Fitting: Generally we book a wig fitting 1-2 weeks after your consult (depending on stock availability). Here we make sure that your piece fits you like a glove and make any customisations or alterations necessary. Our custom made pieces can take up to 9 months as they’re made from scratch to a mould of your head
     
  3. Wash Demonstration: We want to make sure you are confident in wearing and caring for your new piece! At your wash demonstration, we’ll show you how to wash & style your hair and discuss any issues/concerns you’re having.

If you have any questions or concerns feel free to contact us prior to your appointment.

    Before Your Arrival

    There are just a couple of things to note before your visit:

    • You can bring a friend or family member to your consultation with you (max 1).
    • Car parking is available on site.
    • Please come in with clean, washed hair.
    • Bring any inspiration photos you may have of hair you like!

    If you are travelling from interstate or regional SA please let us know so we can allow a longer appointment time & send through some photos of your hair/desired look so we can have some options that may be suitable here for you to try on.

    If you have any questions or concerns feel free to contact us prior to your appointment.

    Holding Up A Mirror To See the Back Of Wig