When you book an initial consult with Beverly May Hair, we set that time and stylist just for you.
If you cancel with less than 24 hours notice or simply do not show up to your appointment, it impacts us significantly and inconveniences many other clients who have been turned away because we were fully booked.
We require a minimum of 24 hours notice if you wish to cancel or reschedule your appointment. The consult fee is non-refundable if you can cancel with less than 24 hours notice or do not show up on the day.
If you reschedule more than 24 hours before your appointment, the payment will carry over to your new time. In order to secure your appointment, we require the $100 consultation fee to be paid at the time of booking. This $100 covers the cost of your appointment and is fully redeemable on alternative hair purchased within four (4) weeks of the consult.
- If the appointment is rescheduled with more than 24 hours notice, the consult fee is forwarded to the new appointment time.
- If a cancellation is made with less than 24 hours notice, the consult fee is forfeited as a late cancellation fee.
- If you do not attend a booked appointment, the consult fee is forfeited as a no-show fee.
We hope you understand and respect our consult fee and cancellation policy.
