FREQUENTLY ASKED QUESTIONS

 

Remy human hair is hair that is collected with root and tip end running in the same direction so that the cuticle runs in the same direction. This is a very tedious and time consuming process for the factories, which is why the cost is higher for remy human hair

Unlike many other hair extension companies, Beverly May Hair leaves the hair cuticles intact which gives our hair an incredible silky and manageable quality and feel. What’s more, Beverly May hair extensions don’t use any damaging glues, waxes, heat or chemicals.

Yes! We guarantee our hair extensions are 100% Human Remy Hair. This means that not only do we leave the cuticles intact but that all the cuticles run downwards on the hair shaft. This is considered to be the finest quality hair.

All our hair extensions are available in 18″ (approx. 45cm) lengths. However, custom lengths can be ordered. Please call (08) 8232 3448 or email info@beverlymay.com.au for more information.

If the Beverly May Hair care instructions are followed, extensions can last up to 12 months. To protect your natural hair and prolong the life of the extensions regular maintenance, or ‘lifting’, is required.

Yes, in-fact, when wearing TRU skins the extensions can be completely removed with ease and full head colours can be achieved. With our TRU tips, your hairdresser will easily be able foil around them or apply full head colours provided that peroxide is kept away from the bonds at the top of the extensions.

Unless you are a professional colourist who has worked with colouring extensions before, we don’t recommend colouring your extensions. It is always best to have a trained technician consult you to match your extensions to your desired hair colour *Beverly May Hair accepts no responsibility for any damage caused by colouring hair extensions.

In most cases, the Beverly May Hair range has a product to suit all hair types. You will need a consultation with an accredited Beverly May Hair Salon to determine which system is right for you. Because all our extensions are free of glues and chemicals they are gentle on your natural hair.

You can still put your hair up, but it is advisable not to do so too tightly or often as you don’t want to put excessive tension on the roots of you natural hair. Depending on your own hair and the amount or type of extensions in your hair, there may be a few styles that are harder to achieve.

Swimming in chlorinated or salt water is never a good idea for extension wearers. If water cannot be avoided it is vital that you tightly plait your hair prior to swimming and immediately rinse hair after. A moisture intensive hair care plan or frequent salon treatment would also be advisable. *Beverly May Hair accepts no responsibility for any damage caused to extensions by chlorine or salt water.

Most salons offer a free consultation. As people’s needs vary, it is important for the consultant to see your hair to work out the best option for you, and provide a quote. Your hairdresser will also advise you of the ongoing costs in regards to having the extensions maintained and the best products for you to use to ensure you get the most out of you new hair extensions.

No, Beverly May hair extensions are available exclusively through our stockists. Please refer to our Salon Locator for your nearest Beverly May Accredited Salon, call (08) 8232 3448, or email us at info@beverlymay.com.au.

Women experiencing hair loss due to: Hereditary Hair Loss, Alopecia, Trichotillimania, Surgery Scars, Radiation, and Chemotherapy and much more.

We understand that from time to time you may have to postpone or cancel your appointment. If the unavoidable happens and you cannot make your appointment, we ask that you give us 24 hours notice and we will be happy to re-book you for another appointment. If an appointment is postponed or cancelled with less than 24 hours notice, we reserve the right to add a $60 charge to your next appointment.

The Hair Piece lies completely flat to the scalp, making it very comfortable to wear and sleep in. There are no seams, bumps, clips, Velcro, hooks, braids, knots, wax, resin beads or metal tubes.

100% REMI CUTICLE HUMAN HAIR is used, which means the hair runs in the same direction root-to-end, with the cuticle layer intact, resulting in the most luxurious, tangle-free hair available

It is made from skin toned polyurethane, which blends in well with most skin tones, it does not appear too white, and can be easily tinted to match your skin tone

Yes it can. Clients are able to wear their Hair Piece for multiple consecutive attachments.

We recommend that you do NOT use hairspray on our hair pieces and wigs. Most hairsprays contain a lot of alcohol which is very drying and over time, will open the cuticle layer, increasing the chances of tangling.

Chlorine and salt water have been known to damage the hair used in Wigs and Hair pieces. Chlorinated pools, spas, saunas and ocean water can cause irreparable damage to the hair. You are advised not to expose your Hair Piece or Wig to chlorinated and/or salt waters and do so at your own risk.

Invisible Hair Pieces are undetectable to the eye. Even if someone were to run their fingers through their hair, it is unlikely that they would really feel or see the Piece

The Hair Piece can be grafted onto bare scalp to help customers experiencing conditions such as: Alopecia, Female Pattern Balding, Scarring, Radiation, Burns and Trichotillimania.

Invisible Hair Additions can be worn attached to your scalp for 5-12 weeks at a time. This varies for each individual case

The night before washing the hair, apply several drops of Jojoba oil to the bristles of a 100% Boar Bristle Paddle Brush, and brush through the hair from the mid lengths down, one small section at a time. Re-apply oil for each section. Dilute shampoo with water into a jug. Using a sponge soaked in the jug, press into the hair addition roots, then squeeze the shampoo through the ends. Lift the piece up to shampoo underneath. Never rub or ruffle the hair or tangling will result. Lean forward facing shower and rinse with lukewarm (not hot) water. Emulsify EKS Elasticity Conditioner into your hands first ensuring conditioner is dissolved, then add to jug of water and pour over your hair. Comb through the conditioner with a wide tooth comb, then rinse completely.

In the event of your Hair Addition slipping or lifting, contact your Beverly May Specialist. In emergencies you can successfully re-attach using a small amount of “Retouch Adhesive”, purchased from Beverly May Hair.

Genetics is the most common reason for hair loss. In fact, 98 percent of patients experience hair loss due to their genetic history. Research indicates that hair loss occurs for two main reasons: dihydrotestosterone (DHT) and decreased blood flow. Men and women both contain the hormone testosterone in their bodies. Obviously, women contain much smaller levels of this hormone. An enzyme known as Type II 5- alpha reductase is found in the hair follicles’ oil glands, converting testosterone to DHT. In genetically predisposed men and women, the level of DHT prevents healthy hair from surviving by shortening the growth cycle. As a result, a person’s hair follicles will shrink, becoming shorter, skinnier, and less pigmented. Over time, the continued growth of these miniaturized or shrunken hairs causes a person to become progressively bald. Unfortunately, it’s only after individuals have lost 50 percent of their hair that they notice their hair is thinning! The second cause of hair loss is a result of decreased blood flow to the thinning or bald areas on the scalp. Doppler Flow studies, which use sound waves to measure the flow of blood, reveal there is less blood circulation to balding and thinning areas as compared to the rest of the scalp. Low Level Laser Light Therapy is one form of treatment that can benefit patients affected in this regard.

Sometimes stress can play a role in diffuse loss. Stress-induced loss ordinarily regrows within a year of eliminating the cause. In the absence of any prolonged emotional or physical trauma that has noticeably affected your overall health, stress is not likely the cause. Crash dieting, medical conditions, certain medications, pregnancy, and other major life changes can initiate stress-shedding however. In some cases extreme emotional tension for prolonged periods of time can have an effect as well. Individuals with Alopecia Areata (patchy hair loss), Alopecia Universalis or Alopecia Totalis, can typically be struggling with an autoimmune condition. These could be considered stress triggers, as an overactive immune system is akin to a stress response, but the true condition is autoimmune, versus “stress”.

No, wearing a hat or helmet has absolutely no affect on the amount of hair an individual has. Similarly, how frequently you wash, brush, and comb your hair, in addition to the type of shampoo used are all factors that do not contribute to hair loss.

The average number of hairs a person loses each day is approximately 100 to 150 hairs. Although this may seem like a lot of hair, if the follicles are healthy and intact, the hair regrows. In adult men and women, the typical head of hair consists of about 150,000 hair follicles.

Hair is formed from keratin, a protein that also forms the nails and outer layer of skin. Each strand of hair is actually dead tissue secreted by hair follicles that exist below the scalp’s surface. This visible section is called the hair shaft. Hair remains on the head for 2 to 6 years, during which it is continually growing. This growing phase is known as the time of anagen. By contrast, there is also a resting phase known as telogen, which lasts for about three months. During telogen the hair stops growing, and afterwards generally falls out, creating hair loss.

– Hair falls out in large clumps when washing it. – Large snarls of hair appear in brush or comb. – Small bald patches appear on the scalp. – Scalp is red, oily, or itchy. – Noticeable hair thinning on front, sides, or top of head

Androgenic Alopecia The most common form of hair loss to affect women. Thought to be hormonally caused, it is most frequently seen in women undergoing menopause. It is characterized by overall thinning as well as a bald spot at the crown, or female pattern baldness. Telogen Effluvium This occurs when sudden s

Medical Causes – Pregnancy – Thyroid disorders – Pituitary problems – Anemia – Chemotherapy – Chronic illnesses – Scarlet fever – Eating disorders – Syphilis Psychological Causes – Emotional stress – Traumatic events – Anxiety Lifestyle Triggers – Iron deficiency – Lack vitamins B & C – Excessive amounts of vitamin A – Too little exercise – Lack of protein – Aggressive hair styling

The onset of hair loss is difficult to predict, as it can strike at such an early age as the late teens or early twenties. However, a lot of the time hair loss is one of the first signs of impending menopause. Many women start to see this symptom in their 30’s or 40’s, but postmenopause is when hair loss affects almost everyone, with approximately 2/3 of women experiencing some sort of thinning.

Are there any ways to hide hair loss? As hair thinning begins, there are a number of tactics at women’s fingertips that may help to hide the damage right from the outset of menopause. Thickening shampoos and tonics are on the market to increase the volume of the hair that remains. Many women dye their hair darker to give it the appearance of more heft. When hair loss grows more severe, hats or wigs can be helpful, safe, and inexpensive options.

Depending on the specific type of hair loss that a menopausal woman is experiencing, at times it can indeed be reversible. For instance, in the case of telogen effluvium, which is often caused by a stressful event, it may be only one cycle of hair growth that is affected, therefore the hair follicles will enter anogen normally and hair will be regenerated. In the case of androgenic alopecia on the other hand, there may not be a cure at this point. However, by treating the hormone imbalance that is at the heart of the disorder, it’s certainly possible to manage the symptom and slow down, if not prevent, significant hair loss.

Remy human hair is hair that is collected with root and tip end running in the same direction so that the cuticle runs in the same direction. This is a very tedious and time consuming process for the factories, which is why the cost is higher for remy human hair

We DO NOT recommend perming any of human hair products. Chemically altering your human hair piece / wig in any way is always a risk and can lower the integrity and condition of the hair. Please contact the Beverly May Office (08 8232 3448) for more information.

Although you are able to blow dry your HD products, we recommend that you allow this fibre to air dry naturally for the best results. Since it is a synthetic fibre, it is porous and cannot absorb water. This means that the hair fibre of your wig will dry quickly (about an hour) if you do wish to use a blow dryer to speed things up, we recommend using a cool temperature setting and ONLY your wide tooth comb to style. Be sure to use your HD Smooth Detangling Spray!

Depending on the fibre, your wig or hair piece can take anywhere from 12 – 24 hours to dry completely. Synthetic and HD fibres do not absorb water and will dry much fast than human hair, yet the cap materials will hold water and take longer to dry. We recommend that you allow your synthetic and HD products to air dry naturally on a mannequin head. Use your blow dryer and heat styling tolls to dry your human hair products to maintain smooth and manageable hair.

We recommend using hydrating shampoos and conditioners, heat protectors sprays prior to using hot tools, along with weekly deep conditioning treatment. To achieve the best results from your wig and prevent any issues arising we suggest your return your wig or hair piece to the Beverly May salon for monthly deep conditioning treatments. Ask us about our loyalty program.

If any part of your wig needs adjusting, whether it’s the hair or the cap itself, we recommend coming back in to to our salon. Beverly May will be able to properly give you the style and fit you are looking for.

Remove glasses if you wear them Turn wig over and hold in front of you with the Hairline facing you. Put thumbs on Velcro or ribbon tabs at the nape of the wig. Slip wig on like a cap, keeping ears free Push hairline of wig up to match with your natural hairline, note the front of wig has been customised with pinking shears so the lace front will blend naturally with your hair line Hold ear tabs and straighten to ensure wig is on evenly in front of the ears Use wire in ear tabs to adjust and form to the shape of the temples Hold front of wig to keep in place while lightly brushing Use fingers, brush or comb (depending on fibre) to help shape into desired style Tips: if you have a lace front wig please be sure to not pull on or stretch the lace, use ear tabs to adjust wig placement on the head

How to attach pieces • Place hair piece into position with clips closed • Once piece is in correct position, open clips and lock into place • For removal, press clips down to release • Once hair piece has been removed close clips to ensure hair does not get caught in them

When you receive your new hair piece we provide one-on-one instruction on how to wear and care for your new hair, as well as ongoing support, should you need it. You will also receive a caring for you wig or hair piece pamphlet. Please snsure you follow these instruction, so as to not void your warranty. We recommend that you return your human hair piece or wig to the Beverly May Salon on a monthly basis for a deep conditioning treatment, this will ensure you get the best results out of your wig and may prevent any issues arising. Ask us about our loyalty program.

We do not recommend sleeping in your wig, extensions or hair system. This can lessen the integrity of the fiber / human hair and cap, and also can cause tangling. We recommend wearing a soft cap or scarf while you sleep and store your wig or hair piece on a mannequin over night.

Swimming in chlorinated or salt water is extremely detrimental to wig and hair pieces. It is advisable to remove your wig or hair piece before going into the water *Beverly May Hair accepts no responsibility for any damage caused to wigs or hair pieces by chlorine or salt water.

With proper care and maintenance, a human hair wig or piece that is worn daily can last anywhere between 6 – 9 months and upwards. This will greatly depend on the care that is taken of the wig (see Beverly May Care Instructions) The cap construction and base material play a large part in this also.

With proper care and maintenance, a synthetic wig that is worn daily can last anywhere between 6 – 9 months and upwards. This will greatly depend on the care that is taken of the wig (see Beverly May Care Instructions) The cap construction and base material play a large part in this also.

Beverly May does not recommend using Argan products on sythetic hair, due to the fact that the fibre cannot absorb this product

Yes, all Beverly May wigs are designed to be worn without the need of tape or adhesive. However, you can use them is extra security of the wig is needed. Beverly May offers different tapes for different base materials, as well as polyurethane tabs that can be sewn into the cap wherever tape or adhesive is desired. Adhesive is also available, but for professional use only.

We recommend using Synthetic Shampoo, along with Synthetic Conditioning spray. HD Smooth Detangling Spray works great on all synthetic fibres and can be used daily to help keep fibers from tangling and frizzing.

We recommend washing your wig every 6 – 8 wears. Environment, styling product use and general lifestyle must be considered.

Wig liners and Headline It! can help your wig stay on more securley and provide extra comfort to those experiencing sensitivity to wearing a wig

We stock a great product called Headline It!, it is a moisture wicking liner that is adhered to the inside of your wig that can help secure your wig from slipping.